Privacy Policy

Application: Cab (bundle/package identifier com.amgsol.cab)  ·  Effective date: 30 July 2026  ·  Last updated: 30 July 2026

About this app. Cab is a private, employer-sponsored employee-transport (cab) application. It is used by authorised personnel of American Green Solutions — employees (riders), the transport operator (vendor), drivers, and transport managers. It is not a public ride-hailing marketplace and does not charge riders a fare. Accounts are provisioned by the organisation; the app does not offer public self-service sign-up.

1. Who we are (Data Controller)

This app and the personal data processed through it are controlled by:

Your employer's Human Resources / workforce system is a separate source of record for your HR profile; see Section 4.

2. Data we collect

We collect only what is needed to operate the transport service. Every item below reflects the actual behaviour of the application.

2.1 Identity & contact

DataSourceWhy
Full nameYour employer's workforce system; editable in the appDisplay, driver manifest, ops follow-up
Mobile phone numberWorkforce system; editable in the appSign-in identity and rider/driver contact
Email addressWorkforce system / provisioningSign-in (staff) and account communication
Employee numberWorkforce systemCross-reference to your HR record
PasswordSet by you / your employerAuthentication. Passwords are handled by our identity provider (Supabase Auth) or verified against your employer's HR system; we do not store readable passwords. Password-reset codes are stored only as a hashed, single-use value for 15 minutes.

2.2 Home address (read from HR)

Your structured home address (address line, area, landmark, city, state, PIN code and, where available, geo-coordinates) is read from your employer's workforce/HR system to plan your cab route and drop-off point. The app does not let you edit your HR home address and never writes back to the HR system. Address text is sent to Google's Geocoding service (Section 5) to determine drop-off coordinates.

2.3 Location data — including background collection for drivers

Drivers: while you are on shift, the app collects your device's precise location in the background (even when the app is closed or not in use) and shares it so riders can see the approaching cab and managers can dispatch. Background collection runs only during an active shift, shows a persistent "Sharing your location…" notification on Android, and stops when you clock out or sign out.
WhoWhatForeground/BackgroundUse
DriverPrecise GPS (latitude, longitude, heading, speed), on-shift onlyBackground + foregroundLive tracking to riders/manager; trip distance (odometer) for operator billing. Only the latest position is kept (no location history/track is stored).
RiderPrecise GPSForeground onlyDuring boarding (until your pickup is verified) your location is briefly shared with our server — about every 8 seconds — so we can confirm you are at the cab before releasing your pickup code; this stops the moment you board. For drop-off, your location is used on your device to unlock your get-out code. Only your latest position is kept; no location history is stored.
Any userPrecise GPS at the moment you raise an SOSForegroundSent with your emergency alert so responders can locate you.

2.4 Trip, safety & support data

2.5 Device & technical data

We do not collect advertising identifiers (IDFA/GAID), and the app contains no advertising, analytics, attribution, or cross-app tracking SDKs.

3. How we use your data

We do not sell your personal data and do not use it for advertising or cross-context behavioural profiling.

4. Where your data is stored, and your employer's HR system

App data is stored in our managed database and storage (Supabase — Section 5). Your HR profile (name, contact, home address, work location, employment details, and the password used by employee riders) lives in your employer's separate workforce/HR system, which the app reads from but never modifies. Requests about your HR record should go to your employer's HR department.

5. Third parties & sub-processors

We share data only with service providers that help operate the app. Each is a processor acting on our instructions; none is permitted to use your data for their own purposes beyond providing their service.

ProviderData sharedPurpose
Supabase (hosting, authentication, database, file storage, realtime)All app data, credentials/session, uploaded documents, latest driver locationCore backend infrastructure. Region: Asia-Pacific region
Google Maps Platform (Geocoding, Directions)Home/area address text; trip origin, destination and waypoint coordinatesConvert addresses to coordinates and compute routes/distance
Google (Gemini AI)Your name/role; your own trip details (for riders, including your assigned driver's name and contact); your chat messages; lost-item descriptions you file via chat. For managers/vendors: operational roster and driver summaries. Not sent: passwords, OTPs, home addresses, GPS coordinates.Power the in-app assistant
Expo push service → Apple Push Notification service (APNs) & Google Firebase Cloud Messaging (FCM)Push token and notification contentDeliver notifications
SMS provider (not currently active)Phone number and emergency messageSOS fallback text (feature not currently active)

Some providers (Google, Supabase, Apple) may process data outside your country. Transfers rely on the providers' standard contractual protections — namely the data-processing agreements (DPAs) and Standard Contractual Clauses offered by each provider.

6. Legal basis

We process your data to perform the transport service made available to you by your employer and, where applicable, on the basis of your employer's legitimate interest in providing and administering that transport benefit, our legal obligations (e.g. safety, tax/audit), and your consent for device permissions such as location and notifications. You can withdraw device permissions at any time in your device settings (some features will stop working).

7. Data retention

We keep personal data only as long as needed for the purposes above:

When you delete your account (Section 9), associated records are removed or de-identified as described there.

8. Security

Data is encrypted in transit (HTTPS). Access is restricted by role, verification codes are single-use and rate-limited against brute force, uploaded documents are kept in a private bucket accessible only via short-lived signed links, and sign-in is protected by lockout on repeated failures.

9. Your rights & choices

10. Children

The app is for the organisation's adult workforce and authorised transport personnel. It is not directed to children and we do not knowingly collect data from anyone under 18.

11. Changes to this policy

We may update this policy; material changes will be notified in the app or by email. The "Last updated" date above reflects the latest version.

12. Contact

Questions or requests: admin@amgsol.com · Support: admin@amgsol.com · American Green Solutions, 2020 Calamos Ct, Suite 200, Naperville, IL 60563, USA (India operations: Sanali Spazio, Madhapur, Hyderabad 500081).


Every data-handling statement above is derived from the application's source code and configuration as audited on 13 August 2026.